Courier fraud Awareness

news

Courier fraud is a sophisticated fraud where scammers telephone the victim purporting to be someone from their bank, the police or other law enforcement agency. They then dupe the person into revealing their PIN and handing over their credit or debit card to a courier or taxi driver, who may not know they are being used as part of the scam. The victim may be asked to ring the number on the back of their card, thereby further convincing the victim that the call is genuine, however the scammer keeps the line open so that the victim unknowingly talks to another member of the gang, posing as a bank employee.

More recently, fraudsters have pretended to be police officers, telephoning the victim and asking them to assist in a police investigation into a bank employee. The victim is requested to withdraw a large sum of cash from their bank and take it home, where it is then collected by a courier.

In the last year, the percentage of unsuccessful offences has increased to from 40% to 76% of all courier fraud calls reported to police. Officers believe this success is due to a combination of intensive efforts by Ofcom and the telecommunications industry to cut the amount of time taken to disconnect a call, and increased public awareness of the scam.

Despite these advances, police are warning people to be on their guard as criminals work ever harder to defraud their victims. 2556 courier fraud offences were reported to the MPS between April 2013 and March 2014 and the crime continues to evolve. Variations of the crime include:

- being told there is a corrupt member of staff within the bank and asking for help in identifying them. The victim is told to withdraw a large sum of money which will be ‘marked’, with the purpose of it being placed back into the banking system. A taxi driver is sent round to collect the cash.

As part of today’s Courier Fraud Awareness Day, officers are advising Londoners and particularly those who may be elderly or vulnerable to be aware of the following:

- Police and banks will never ask for your PIN or bank card

- Never give your PIN or bank card to anyone

- If you are contacted by someone who asks for these, hang up

- Use a different line to report the call to police on 101 or allow at least five minutes for the line to automatically clear

- Call 999 if the crime is in action.

A/DCI Gary Miles of The Metropolitan Police Service's Specialist and Economic Crime Command, said:

“Much has been done in the last year to tackle courier fraud, but scammers are always looking for new ways of defrauding the elderly and vulnerable, and the crime continues to evolve. It is vital that people stay vigilant. Courier fraudsters put a huge amount of time and effort into being convincing because the pay-off is immense. This is a massive part of what makes them so successful. We want people to question even truly genuine sounding calls and, most importantly, remember police and banks will never ask for your PIN or bank card, so you should never give these away.”

Lynn Parker, Ofcom’s Director of Consumer Protection, said: “Ofcom is working closely with the police and the telecoms industry to help stamp out courier fraud. 

“Over the last year, a number of telephone providers have made changes to their networks to cut the time a phone line remains open to a couple of seconds. This action has stopped fraudsters from being able to stay on the line to impersonate a victim’s bank or the police – a key feature of how this scam works. We have also been working to drive awareness among consumers to help them avoid falling victim to courier fraud.

“It’s very encouraging to see this work paying dividends, with more fraudsters being foiled in their attempts to scam people. But we’re fully aware that there’s more work to do to prevent courier fraud completely.  We are continuing our work in this area to ensure that the necessary technical changes are fully implemented across the telecoms sector as quickly as possible.”

Detective Chief Inspector Perry Stokes, Head of the Dedicated Cheque and Plastic Crime Unit, said:

“Fraudsters can be extremely persuasive – do not be fooled. Your bank or the police will never call you to request your bank card or ask you to transfer money to another account. Anyone attempting to do so is a fraudster. If someone on the phone asks for it, hang up immediately. If you believe you have had one of these calls or know someone who has, get in contact with your bank straight away.”

The Little Book of Big Scams can be downloaded here: http://www.met.police.uk/docs/little_book_scam.pdf

For more about different types of fraud, look at this website:

http://www.actionfraud.police.uk

More News

Are You Dickensian?

The Charles Dickens Museum is seeking three people to join its non-executive Board in spring 2020. They're keen for local residents to get involved.   Being a Board member of the Charles Dickens Museum is a voluntary unremunerated role, although expenses (such as travel for attending required meetings) may...
Read More

Posted 13 Nov 2019

Increase in Resident Parking Permit Charges

This April Camden is going to raise the cost of resident parking permits. The declared reason for this is "to reduce car ownership, car use and motor traffic levels" and "discouraging inessential car ownership and use". HV asked Camden for a definition of inessential car ownership and use. Here's...
Read More

Posted 25 Mar 2019

A message from Cllr Fulbrook

Sometimes there is a silver lining… The Mayor of London had ambitious plans to part-pedestrianise Oxford Street and to tackle the appalling congestion at the infamous Swiss Cottage gyratory, but  Westminster City Council fought off both schemes with vigour. So the £50 million can go elsewhere. And Camden...
Read More

Posted 5 Mar 2019